The Federal Knowledge Management Initiative is a sub-group under the Federal KM Working Group, over 650 Federal employees, contractors, academicians and interested members of the public. We propose to enhance collaboration, knowledge and learning in the Federal Government by implementing knowledge management.
Knowledge Management (KM), a discipline that uses advanced approaches to collaboration, learning and knowledge sharing along with culture change, has been effective in the private sector. Some agencies have succeeded at KM, including NASA and the US Army, but there is no formal Federal program. There is no policy, standards or direction. There is no central clearinghouse of lessons learned or “what works.” Agencies and Departments must spend scarce consulting dollars to find their own way, “reinventing the wheel” in a wasteful duplication of effort. To fill this leadership void, the Federal KM Working Group presents an Action Plan for formal KM governance, with these goals:
1. Establish a Federal Knowledge Management Center to serve as a centralized resource for agencies in carrying out their own knowledge management efforts. The center will provide consulting and serve as a clearinghouse of Federal KM resources, such as software, expertise, and lessons learned.
2. Establish a Federal CKO Position. This person, the face of Federal KM, will coordinate with Federal departments to explain the benefits of sharing and collaborating across agencies.
3. KM Governance. Enact Government-wide Policies, Standards and Practices that specify the general direction and intent of Federal knowledge sharing efforts.
4. Awareness Campaign and Web Presence. To communicate the serious need for KM and distribute content “from those who know to those who need to know.”
5. Build a Knowledge Sharing Culture in the Federal Government. Change the Federal mindset from “need to know” to “need to share.”
6. Train Federal Workers in KM Skills. By learning KM competencies, they will also acquire a deeper understanding and appreciation of the value of knowledge sharing.
7. Meet the Challenges of the Retirement “Age Wave.” KM includes “knowledge retention,” an effort to reduce “brain drain” due to thousands of retiring baby boomers. The other side of the coin, today, is the Federal challenge in recruiting Generation Y employees, who have been raised on Web 2.0 and social computing tools.
At the present time, we have eight Action Groups researching and writing a new Initiative Roadmap, to be unveiled on April 29, 2009 at the eGov KM conference. The contents of this wiki are open on a read-only basis for anyone to explore. Click the “Browse Project” button above, then select Page Hierarchy for access to more of the Initiative’s content.
For more information, please contact:
Leader, Federal KM Initiative
Federal KM Working Group
Office: 703.614.5058 (US Army HQDA, G-4 KMO / Contracted by Innolog)
Cell: 703.283.4157 (Disabled in Pentagon during working hours)
13 Mar 09, v. 2.0