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C-3. Content Management      
 

Purpose


The Content Management Special Interest Group was recently formed to address the many issues involved in information content management: information technology, workforce training, content acquisition and organization, and leadership and policy.


The Group's membership is comprised of IT professionals who have an interest in the topic and Federal librarians who have traditionally been responsible for the acquisition and arrangement of information resources. The librarians also represent the Federal Library and Information Center Committee (FLICC), a consortium of Federal libraries that is managed by the Library of Congress. FLICC has had a long-standing interest in the uses of information technology in libraries and that interest has grown to include the topics of both Knowledge Management and content management.


The Content Management Special Interest Group is interested in a range of issues including the identification of information resources, various organizational methods including taxonomies and metadata, authentication issues, and software applications. The Group has organized itself into three subgroups: Architecture and Tools, Skills, and Leadership, and Policy. This structure recognizes the fact that content management is a broad issue that needs to be addressed in a variety of ways from policy development to staff development and most importantly, customer service. Each subgroup is developing its own work plan for the identification of issues and tasks. Additionally, the overall group organizes and sponsors a bi-monthly CM Discussion Series, open to the public, in which field experts are invited to present content management topics. This series is generally video taped and can be viewed online.


The Group is interested in attracting new members and in discussing new projects and activities. Interested individuals may visit the Content Management Special Interest Group's bulletin board for more information.


SIG Chairs 

Blane Dessy, Co-Chair, Content Management SIG, U.S. Department of Justice and Rod Atkinson, Co-Chair, Content Management SIG, Library of Congress

Blane Dessy
blane.dessy@usdoj.gov


Rod Atkinson
ratkinson@crs.loc.gov



Related Works

(See Attachments section below to download #2 and 3) (Download Adobe Acrobat here)

  1. A video file from the Discussion Series presentation "Demystifying Knowledge Management" features Alex Bennet and John André as key presenters. The video file is in public domain and can be downloaded in Real Player format.
  2. Managing Content and Knowledge (PDF): provides an executive summary of the American Productivity & Quality Center (APQC) benchmarking study on content management. APQC selected five partners from 10 organizations and 11 sponsors to be the focus of how organizations are effectively addressing content management challenges.
  3. Knowledge Taxonomy (PDF): this is a report that illustrates how the DON CIO coordinated development of the Enterprise Knowledge Management Taxonomy embodies the Best Practices and Lessons Learned in organizing and classifying enterprise-scale information repositories within the DOD, Federal Government, and corporations.
  4. KMWG Yellow Pages Directory: is a database directory of KMWG members that will allow members to find their respective experience and expertise immediately.





 
 
NASA Official: Brian Dunbar